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What is low code technology? And why should you consider it?

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What is low code technology? And why should you consider it? Pritesh Pattni The demand for new and upgraded technology isn’t going anywhere. The human race continues to adopt new technologies to replace either existing non- or low-tech solutions, or look for new ways to make our lives easier, more collaborative and more connected. This means we need to find creative ways of meeting that demand. So, when clients ask us ‘what is low code technology’ we tell them that it’s a creative, cost-effective and reliable way to get technology projects done faster, making the most efficient use of development time and expertise. In fact, you could call recent advances in this technology, the low code development revolution. What has caused the spike in demand for low code solutions?Well, the IDC FutureScape Worldwide Developer and DevOps 2021 Predictions stated that the shortage of full-time developers will reach 20% by 2025. That’s just a couple of years away. There simply aren’t enough developers out there to meet the demand for new technology. So, rather than slow down the pace of change and adoption, the industry has been adopting new ways of working. Low code – older than you think You may have only just started to hear about low code development. In fact, low code has been around in one form or another for the past 10 years or so. According to TechRadar, we are already in the third generation of low code. The first generation was built not for commercial use, but to give hand coding developers the option of a few shortcuts and allowing them to look at better ways of developing. However, this generation of low code technology wasn’t flexible enough to develop quickly, or to be consistent, and it often caused problems in the development cycle, rather than making life easier. The second generation of low code was designed largely for a non-developer audience. This is easier to identify with if you ever built your own website by dragging and dropping the elements you needed to build a home page, for example. It allowed businesses to take control of their own IT to a certain extent, and helped to speed up time to market. But these low code platforms were really just for performing a straightforward task – they didn’t have the ability to grow with the business and some platforms weren’t as architecturally strong or robust as they could have been. So, what is low code technology today? It’s certainly come a long way – today’s low code platforms are sophisticated, able to integrate with other software, allow for commercial scalability and help development teams to complete projects faster and more cost-effectively. Low code technology is reducing pressure, reducing cost, reducing time These are the three central benefits of choosing low code technology for your next project. IT leaders have been under pressure for many years – not just with the complex process of general digital transformation, but also with managing the challenges of home and remote working. Looking for secure, affordable solutions means that more IT departments are evaluating low code vs traditional coding, and seeing that in many cases, low code is the better option. That’s because it offers: Faster time to market Lower in-house development team costs Reduced pressure on existing IT resources Wider company involvement in digital development Reliable application outcomes Plus, you can use low code technology to develop software for a wide range of applications. Our partner low code platform, OutSystems, lists some of these in its blog, What Can You Really Build with Low-Code? Business process automation solutions Web apps Workflow management Data visualization and reporting OutSystems expands this list, however, because at first glance it looks like fairly standard, non-complex software. However, low code can handle complexity. So a ‘web app’ could easily be a secure banking app used by millions of customers. A ‘workflow management’ app could be targeted at internal teams across a global business. A ‘business process automation solution’ could take several linked processes that are currently managed across different software platforms and bring them into a single digital process that saves the organisation significant time and money. Learn more about the benefits of using a low code app builder. Why consider low code technology? If you have any sort of software or digitalisation project on the horizon, you should be looking at the benefits of low code technology. Not only can it handle most commercial requirements, it is scalable, easier to maintain and update than hand-coded software, and delivers a faster, cheaper outcome. And the fastest and most efficient way to get a successful low code project delivered, is to work with expert consultants who have delivered many projects like this before. That’s where ISB Smart Solutions comes in. Learn more in our blog How to Choose the right Low Code Development partner. We’re a proud partner of OutSystems – one of the most highly-rated low code technology platforms on the market today. Learn more about why we choose OutSystems as our low code platform. So, Why not get in touch to see how low code could transform your next project? Contact us today to find out more. Recommended Posts How to choose a low code platform partner How to choose a low code platform partner Pritesh Pattni If you have a technology project or digital transformation programme, you are probably considering a low code solution. Low code offers a range… Read More What does it mean to work with an OutSystems Partner? What does it mean to work with an OutSystems Partner? Pritesh Pattni What does it mean to work with an OutSystems partner? When you’re planning a software project, you want to look for a development… Read More The OutSystems low code platform guide – an introduction The OutSystems low code platform guide – an introduction Pritesh Pattni If you’re considering using a low code solution for your next software project, you’ll want to know all about the various… Read More

The OutSystems low code platform guide – an introduction

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The OutSystems low code platform guide – an introduction Pritesh Pattni If you’re considering using a low code solution for your next software project, you’ll want to know all about the various platforms and what they offer. Here, we’ll give an overview of the platform, why we’ve chosen to work with it, and how we use it. ISB Global is a proud OutSystems low code platform partner, using it on our own proprietary waste and recycling software solution as well as helping other organisations develop the applications they need to manage their processes more efficiently. What is OutSystems? Founded in 2001, OutSystems is one of the leading low code platforms. Businesses around the world use OutSystems to develop, digitise and automate processes, with minimal coding required. Outsystems has more than 400,000 community members, around 350 partners, and customers in almost 90 countries. Why is OutSystems so successful? Founder and CEO, Paulo Rosado, says it’s because the company hasn’t changed its original vision – to enable every company to innovate through the power of software. With around 1500 employees, the company is constantly striving to offer developers and their customers the very best low code experience, allowing them to be innovative and creative without having to spend hundreds of hours hand coding. OutSystems describes its platform as ‘high performance low code’. It says: “This is the low code that enables you to develop serious applications with serious productivity fast – the kind that eliminates waste and overhead so professional developers can get on with the creative business of designing and deploying uniqueness.” Learn the benefits of Low Code vs. Traditional Development Why did we choose OutSystems? Low code platform choices are many and varied. Many of the biggest names in IT and software offer a low code solution – and they are among many more dedicated low code offerings. So, with all this market choice, why did we choose OutSystems? ISB Global’s founder and CEO, Chris Williams says: “OutSystems is an advanced application platform designed to accelerate the development of software applications. It does this while delivering unrivalled levels of flexibility and efficiency. For ISB Global, this means we are able to develop and manage software in a faster, more efficient and cost-effective way. And these benefits can be passed on to our customers in the form of better service at a lower price.” OutSystems is one of three partners that we use for our flagship software, Waste & Recycling One. Alongside global technology leaders SAP and Amazon Web Services, OutSystems gives us an easy-to-use, easy-to-maintain, flexible way to build software for complex use cases. Being an OutSystems Partner demonstrates that we have high levels of expertise and competence across the platform, and it also gives us access to the exclusive tools and resources that can help us to build successful projects with our clients. We also collaborate with other OutSystems low code platform partners, giving us access to a wide pool of creativity and innovation, contributing to our continual learning and development and allowing us to share our own expertise across the community. To learn more about how OutSystems works and its benefits, take a look at the OutSystems low code platform website, where there’s a library of useful articles and information to get you started on your low code journey. If you’d like to find out more about how OutSystems low code could help deliver your project faster, with reduced costs and a quicker route to market, why not contact us for a chat today? Or sign up for a free demo of the OutSystems platform in action. Recommended Posts How to choose a low code platform partner How to choose a low code platform partner Pritesh Pattni If you have a technology project or digital transformation programme, you are probably considering a low code solution. Low code offers a range… Read More What is low code technology? And why should you consider it? What is low code technology? And why should you consider it? Pritesh Pattni The demand for new and upgraded technology isn’t going anywhere. The human race continues to adopt new technologies to… Read More What does it mean to work with an OutSystems Partner? What does it mean to work with an OutSystems Partner? Pritesh Pattni What does it mean to work with an OutSystems partner? When you’re planning a software project, you want to look for a development… Read More Where next? I’m an OutSystems Customer looking for Applications to accelerate my journey → I’m an OutSystems customer looking for patterns & features to accelerate my journey → I’m an OutSystems Customer using SAP and looking for an advanced integration engine → I’m an OutSystems customer and I need additional development support for my team →

Low-code Development

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Welcome to the low-code development revolution Low-code development opens up a whole new world of user-friendly, low-cost, time-saving software projects. This guide gives a complete overview of how your business could benefit from the low code revolution. Working in a low-code development world For an increasing number of organisations, low code development has become the software development tool of choice. And that’s great – it offers a range of benefits that help businesses to manage projects faster and cheaper. Like all technologies, low code performs at its best when it’s in the right hands. While ‘citizen developers’ can certainly use it to create new apps or software, low code is designed to support professional developers to get things done faster without compromising quality. What is low-code? According to IBM, low-code is: “… a visual approach to software development that enables faster delivery of applications through minimal hand-coding. The graphical user interface and the drag-and-drop features of a low-code platform automates aspects of the development process, eliminating dependencies on traditional computer programming approaches.” And that’s a great definition. Low-code platforms help developers to build new products quickly and easily. They significantly reduce programming time, because there’s much less need for a developer to sit there and code each part of the software. Instead, they can build an app or a piece of software in a much more intuitive way with visual, AI-powered, model-driven development resulting in a user-friendly approach to creating software applications. This reduces development time and cost and allows companies to bring their products to market faster. Popular enterprise low-code platforms There are many low-code platform options on the market today. Some of these are operated by big names in the IT sector, including Microsoft, Google, Siemens and Oracle, and others have established a reputation for dedicated low code expertise, such as OutSystems, Zoho Creator, Kissflow and Retool. The platform that development teams choose to work with will depend on what they want to achieve. Some teams are brand-loyal, so if they are already using Microsoft for other applications, for example, they may be more likely to choose Microsoft Power Apps as their low-code platform. However, if developers are looking for the best tool to help them achieve their software goals, they will look at a variety of low-code options to see what fits best with their organisation and with the types of software they want to produce. We looked at a recent Gartner comparison of low-code platforms. The top five platforms, based on developer ratings were: OutSystems platform Appian low code platform Microsoft Power Apps Salesforce Platinum Quickbase Mendix was ranked 6th. OutSystems scores highly for scalability, integration, customisation and ease of deployment, administration and maintenance. ISB Global Smart Solutions is proud to be an OutSystems partner – and our development team are OutSystems experts. We chose OutSystems as the high-performance low-code platform enables us to develop up to 10x faster, in a truly agile way. The growth of low-code technology The idea for low-code has been around for a while – technology leaders always knew that there would be a better way to build new products than to hand-code everything forever. Various forays into the forerunners of low code failed because the technology – including IT security – just wasn’t ready to support the way low-code needed to work. So it’s only really been in the last 10 years that low code has started to penetrate the market. And now, Gartner forecasts that 65% of application development activity will use low code technology by 2024 – and that many of those will be built by people with limited technical skills. Low-code delivers benefits that include: Faster time to market Lower in-house development team costs Reduced pressure on existing IT resources Wider company involvement in digital development Reliable application outcomes Does that mean low-code technology will replace traditional software developers? We don’t think so. It’s tempting to think that way, given all the conversations about AI and the way it will influence ‘traditional’ tech roles. But what low code actually brings is the tools developers need to help give them more time to plan, design and test, spending less time on coding, and more on getting exactly the right approach for each product they develop. Low code vs. traditional software development As the use of a low-code approach grows, there have been many conversations about whether this spells the end of traditional, hand-coded software development. As we’ve already said, we don’t think so. There will certainly be some projects that benefit from maintaining traditional coding. For example, very complex projects that need detailed customisation may be better suited to a traditional approach – but that often needs a longer lead-time, which must be factored in. By comparison, low code offers a number of project benefits: Speed of development – one of the biggest benefits of low code is speed. Apps and other software can be built quickly and easily, helping organisations to connect with their target market rapidly with a good quality product. Regular Updates & Improvements – apps are constantly under development, with new features being added and others upgraded based on customer feedback. Low code allows for an agile approach to keeping your product not just up to date, but ahead of the game. Reliability & Stability – using low code helps to reduce the number of bugs or errors in your application. This reduces testing time and gives you confidence in the quality and performance of the end product. And with good quality support from your low code platform and developers, you know that customers are getting the best user experience. What about Low Code Development vs. No Code Development? While we’re comparing low-code to traditional development, let’s also consider ‘no code’ options. There are several no-code platforms on the market, and these are designed specifically for users with no technical skill. For example, these platforms might allow people to build a simple website simply by dragging and dropping elements into a template. A

Cookie Policy

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Cookie policy COOKIE POLICY Last updated May 30, 2022 This Cookie Policy explains how ISB Global Limited (“Company“, “we“, “us“, and “our“) uses cookies and similar technologies to recognize you when you visit our websites at https://www.isb-global.com, https://www.isb-smartsolutions.com (“Websites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them. In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, ISB Global Limited) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. Why do we use cookies? We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below. The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit): Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas. Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you. Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes. How can I control cookies? You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information. In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. What about other tracking technologies, like web beacons? Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. Do you use Flash cookies or Local Shared Objects? Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations. If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our

Terms of Use

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Terms of use 1. Introduction These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with all or any part of these terms of use, you may not use our website. Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy. 2. Licence to use website Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licences herein, all intellectual property rights are reserved. You may view, download for caching purposes only, and print content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use. You may not: (a) republish material from this website (including republication on another website);(b) sell, rent or sub-license material from the website;(c) show any material from the website in public;[(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;][(e) edit or otherwise modify any material on the website; or][(f) redistribute material from this website [except for content specifically and expressly made available for redistribution [(such as our newsletter)].] 3. Acceptable use You may not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You may not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You may not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You may not use our website for any purposes related to marketing without our express written consent. 3. Virus Protection We make every effort to check and test material at all stages of production, however you must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. We can’t accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Innovo Case Study

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Case Study Innovo A website that enabled INNOVO to open its portal to an unlimited number of potential players. DISCUSS YOUR IDEA → Challenge INNOVO is an innovative B2B commerce platform that enables businesses to cooperate to create and share savings. They enable members to keep and share additional savings, acquire new customers, reduce sales & marketing costs, and monetize wasted spare capacity, all the while giving back to good causes. INNOVO needed a platform that was tried, tested & able to cope their unique needs. A prototype site had been created but developing this into a viable commercial proposition, with the security, complex reporting & financial processing required was proving a challenge. Solution A key functionality requirement of the site was to track and calculate the multi-layer share of savings payments to members. With a fast growing membership, the possible permutations of the INNBATE scheme requires calculating power far beyond the capability of most off-the-shelf web platforms. Overcoming the challenge: Following a successful competitive pitch, in which we demonstrated our in-depth knowledge of the OutSystems platform and its capabilities, ISB Smart Solutions created the 1st fully functioning live version of the site in just 7 weeks Benefits We developed a website to enable INNOVO to open their portal to an unlimited number of potential players while maintaining security of information, speed of reporting and accuracy of financial calculations. Most importantly for a we’ve built a platform that will adapt to the future needs of INNOVO and its members. The rewards are already being reaped and in-fact, buyer companies registered on INNOVO have already attracted suppliers with a total revenue of over $35 Bn to contract an average total share of savings (INNBATEs) of more than 15%. Plan your project → 20%+ increase in new member registrations every month. 40% increase in traffic in 3 months. DISCUSS YOUR PROJECT → Join the smart community Subscribe You have been successfully Subscribed! Ops! Something went wrong, please try again.

Case Studies

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The Smart Results ISB Global Smart Solutions Case Studies Case Studies Smart Solutions Success Story Book July 25, 2023 Smart Solutions Success Story Book Click below to download the brochure. Download: Smart Solutions Success Story Book… Read More SAP Mobile App Case Study July 12, 2022 Case Study SAP Mobile App Harnessing the innovation of OutSystems to allow remote users to carry the power of SAP anywhere, anytime, on any device. DISCUSS YOUR IDEA → Challenge Faced with a… Read More Rumpke Case Study May 25, 2022 Case Study Rumpke A strategic partnership to transform an industry. DISCUSS YOUR IDEA → Challenge The Rumpke family has operated one of America’s largest waste and recycling companies for almost 100… Read More Innovo Case Study May 25, 2022 Case Study Innovo A website that enabled INNOVO to open its portal to an unlimited number of potential players. DISCUSS YOUR IDEA → Challenge INNOVO is an innovative B2B commerce platform that enables… Read More Surrey Council Case Study May 24, 2022 Case Study Surrey County Council Assisting Surrey County council on the road to digital transformation. DISCUSS YOUR IDEA → Challenge Many Councils have taken to the road of digital transformation… Read More Imperial College Case Study May 24, 2022 Case Study Imperial College London Student pre-admission System. DISCUSS YOUR IDEA → Challenge Imperial College London runs a series of summer schools and cohort programmes to promote Imperial to the… Read More Ribbex Case Study May 24, 2022 Case Study Ribbex UK Extending the functionality of existing logistics solutions with RoutiLogix & DriviLogix. DISCUSS YOUR IDEA → Challenge Ribbex have a strong drive for innovation and equipped… Read More Where next? I’m an OutSystems Customer looking for Applications to accelerate my journey → I’m an OutSystems customer looking for patterns & features to accelerate my journey → I’m an OutSystems Customer using SAP and looking for an advanced integration engine → I’m an OutSystems customer and I need additional development support for my team →

Privacy Policy

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Privacy policy PRIVACY NOTICE Last updated May 30, 2022 This privacy notice for ISB Global Limited (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you: Visit our websites at https://www.isb-global.com, https://www.isb-smartsolutions.com, or any website of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@isb-global.com. SUMMARY OF KEY POINTS This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with ISB Global Limited and the Services, the choices you make, and the products and features you use. Click here to learn more. Do we process any sensitive personal information? We do not process sensitive personal information. Do you receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Click here to learn more. How do you process my information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more. In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Click here to learn more. How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more. How do I exercise my rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. TABLE OF CONTENTS 1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE PROCESS YOUR INFORMATION? 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION? 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 6. HOW LONG DO WE KEEP YOUR INFORMATION? 7. HOW DO WE KEEP YOUR INFORMATION SAFE? 8. DO WE COLLECT INFORMATION FROM MINORS? 9. WHAT ARE YOUR PRIVACY RIGHTS? 10. CONTROLS FOR DO-NOT-TRACK FEATURES 11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 12. DO WE MAKE UPDATES TO THIS NOTICE? 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names phone numbers email addresses mailing addresses job titles contact preferences Sensitive Information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://www.isb-smartsolutions.com/cookie-policy/. The information we collect includes: Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings). Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this

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