The best of both worlds: How SAP and OutSystems combine for advanced outcomes Pritesh Pattni The best of both worlds: How SAP and OutSystems combine for advanced outcomes  There’s no doubt that implementing an ERP system into your business is a game changer. Streamlining your systems, automating your processes and supporting compliance and reporting, an ERP system puts your business in a position to make more informed decisions.   Many businesses choose SAP as their ERP system. SAP is a global leader in technology solutions, and its ERP solutions are used in businesses all over the world. It brings business functions together, reduces silo-based working and enables real-time insights. It works for businesses with one location in one country, or multiple locations around the world.   It might seem like introducing SAP is all you need to put your business in a prime position for growth, but there’s more you can do. And that’s where OutSystems plays its part. OutSystems is a low code platform that allows developers to design and build fast, intelligent applications. By integrating with SAP, OutSystems allows businesses to tailor-make the applications they need, based on the information that SAP holds.  Why do you need SAP and OutSystems?  Of course, many businesses assume that investing in an ERP is enough. And depending on your ambition, it can be. If your business wants a true competitive advantage, however, or just wants to make life easier for its staff and its customers, it needs to take the next step.  That step is to see how you can truly exploit the insights within SAP to leverage ERP benefits faster. It’s often true that just investing in ERP technology isn’t enough. Of course, the technology is there to help you, but it takes time to work out what it can deliver, how that information is most useful to your business and how to use it to direct and support your strategy.  What you need is effectively an ERP add-on. A way to make SAP truly bespoke to your sector, your customers and your business plans. For us, that solution is OutSystems.  What about integration?  Businesses are often nervous about integration. That’s usually because they’ve had their fingers burned in the past. But today’s leading suppliers know that seamless integration is a central criteria when you are selecting a system. So, they make sure that they have the ability to integrate without unnecessary downtime, preparation or cost. We talk about ‘extending’ SAP – that’s because OutSystems increases what’s possible with SAP.  Let’s look at how this works:  Out-of-the-box ability to connect to major enterprise System of Record platforms like SAP.  Wizard-style tool that ensures security and scalability.  Easy for developers to integrate both SAP ECC and SAP S/4HANA  Ability to create a customised connection and more using the SAP Extensibility API  Full end-user authentication integration  Working with your development team, you can integrate SAP and OutSystems quickly and easily. Fully instrumented, integrations can generate error logs and performance metrics without the developers having to write any code. This allows any problems to be identified and managed quickly.  What can you do with SAP and OutSystems?  Using both technologies together gives you endless opportunities to make your business work smarter. 1. Optimising internal processes  Every business is looking for efficiencies. Investing in SAP is a big step towards this, and building dedicated new processes using OutSystems can take you to the next level. For example, you could transform inventory tracking, speed up accounts preparation, and improve compliance reporting.  2. Improve customer service  Where businesses have very similar product or service offerings, customer service can be the make-or-break area. Use OutSystems and SAP to improve your customer complaints process, design more efficient transportation routes, speed up time from enquiry to proposal or build personalised customer engagement.  3. Engage your teams  Build an app that your field sales team can use on the go – both to deliver sales pitches to prospects, and to log relevant sales information. Create a better intranet offering that allows interaction with holiday planning, rota management or wellbeing benefits. Use the power of OutSystems to update processes that free up staff time.  These are just a few of the ways you can use intelligent applications, based on information from SAP to build efficiency, high performance and better outcomes into your business.  Flexible and scalable  Businesses need to be able to pivot quickly. They need access to the information to make informed decisions and they need the ability to roll that information out across staff, customers, stakeholders and regulatory bodies fast. As they grow, businesses need their systems to grow with them. This delivers the flexibility they need to look at new markets, launch new products, open new facilities and take advantage of both market and economic trends.  Using SAP and OutSystems together gives businesses this flexibility and support for growth. As a low-code platform, OutSystems doesn’t need long and costly development times: applications can be designed, tested, refined and reworked quickly, so that they are giving the right outcomes and the best value for money.  The best of both worlds  Smart businesses want smart technology. And using SAP and OutSystems together delivers exactly that. That’s why, at ISB Smart Solutions, we are proud to be both an SAP & an OutSystems Partner, and proud to have integrated OutSystems and SAP into our own solution, Waste & Recycling One.  We deliberately chose the platforms we thought were best suited to rapidly building and testing ideas and processes without incurring unnecessary cost or taking too much development time. It’s proved to be a great decision, giving our customers the best of both worlds.  Contact us to find out more. 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How OutSystems handles technical debt Pritesh Pattni How OutSystems handles technical debt  Technical debt has a significant impact on a business. It’s not just about the IT department – technical debt concerns every department in the business. That’s because it affects operations across the business, often resulting in inefficiencies, reduced productivity, squeezed margins, higher long-term costs, and poor commercial performance.  So, it’s in everyone’s interest to identify the levels of technical debt in your business and to remedy those issues as quickly and reliably as possible – without leaving the business open to further technical debt in the future.  There are several ways that technical debt can appear. In most cases, issues occur because of rushed or poor technology decisions in the past. Sometimes, these are down to budgetary concerns, where cheaper options, or those with limited capacity are chosen ahead of better technology. Technical debt can also be the result of:  Poor coding – this is especially true where in-house development teams are coding without the required standardisations or processes, or where they are under pressure to produce applications as fast as possible, rather than being able to concentrate on accuracy and proper architecture.  Inadequate documentation – technical teams change, and people come and go. But the technology remains in place, without a documented knowledge base, new team members are unable to understand the system properly, update it accurately or build on it properly.  Legacy infrastructure – this is one of the most common forms of technical debt. Servers may be outdated, running slowly or unable to cope with more recent technologies. This can result in downtime, expensive maintenance and some applications being unable to work to their full potential.  Lack of external support – where older systems are being used in your business, you may not be receiving the quality of external support you need. Third parties may be unable to support their product anymore, or products may no longer be compatible with each other, leading to gaps in knowledge and information. At the same time, the business may still be paying for expensive contracts or subscriptions that are no longer delivering proper value.  These are just some of the more common areas of technical debt – you may find that your business has other issues. The real question is – what can you do about it?  Technology: cost vs time vs quality?  We’ve seen that most technical debt arises because one of the above issues – cost, time or quality – usually wins out over the others. Low cost or time-efficient solutions often result in technical debt, but businesses are wary of higher quality solutions because they incur additional costs and take more time to evaluate and implement.  To help businesses reduce technical debt, we need a solution that balances cost, time and quality. For us, that solution is low code.  Low code development platforms are increasingly becoming the go-to option for businesses who want to create agile, high-quality applications that meet both cost and time criteria. We believe that using low code gives businesses access to reliable coding that allows them to go to market faster, delivering business objectives without the risk of technical debt that hand coding often incurs.  It’s important to note that, while low code reduces the need for much of the traditional coding we’re used to, it does still require significant development skills to ensure that the architecture, processes and documentation are high quality, and that the finished application has the design, functionality and up-to-date approach that today’s businesses expect.  For that reason, we partner with OutSystems – one of the world’s leading low code platforms, both to create brand new applications, and to help businesses attack their technical debt with a proven, cost-effective solution.  How can OutSystems handle technical debt?  The OutSystems low code platform has been operating successfully for more than 20 years, giving developers and tech teams the ability to plan, design and create applications based on standard architectures and frameworks. This means there is no need for any hand-coded elements or engines, eliminating many of the issues that commonly cause technical debt.  For example, when new code is written or existing code updated, OutSystems runs a feedback engine which immediately picks up any potential problems, alerting developers straight away, and providing guidance on the best fix or solution. This, alongside inbuilt application analysis, ensures that not only is the code accurate, concise and clean, but the operation of the whole application is as efficient as possible.  Where businesses have identified technical debt that is having an impact on the wider business – for example, significant processes being managed by Excel spreadsheets with no integration to other essential systems, OutSystems low code offers a win-win solution.  Why? Because it allows departments from across the business to have an input into solutions, and developers – either inside the business or from a third party – to manage complex applications easily and collaboratively. All this within stringent standards of architecture and application security.  At each stage of the development process, OutSystems is working continuously to ensure that the application is secure, efficient and properly tested so that businesses can reduce their technical debt and achieve a more streamlined solution without the dreaded expense or time investment of a traditional hand-coding approach.  Contact us to find out more. 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What does it mean to work with an OutSystems Partner? Pritesh Pattni What does it mean to work with an OutSystems partner? When you’re planning a software project, you want to look for a development team that has your project’s best interests at heart. You will need to stick to timescale and budget so that you can get your software either out to market at the right time, or set up and running internally to bring more efficiency to your business. And if you’re considering low code development options, such as OutSystems, partner developers may turn out to be the best match for your project. Why choose an Outsystems partner? There are lots of developers out there, although there is a growing shortage of expert developers, particularly if you think you need your project to be hand coded. This more traditional approach to developing software usually requires more developers and more time – and of course, that means more cost.  There are certainly projects where this is still your best option, but for many commercial software projects, you can look at working with a low code development team. Low code is a less time-consuming way to design and build your software, and it can handle a wide range of applications and complexities.  Learn more about Low Code vs. Traditional Development.  But this is your money and your time – so you want to be sure that you’re working with experts who not only understand the technology but have a track record of delivering great software on time and on budget. That’s why it’s worth taking the time to find a platform partner – a business that is trusted by the platform to deliver quality work. At ISB Global, we are an OutSystems partner, using it not just for commercial client applications, but as a pillar of our own software offering, Waste & Recycling One Waste Management Software. What does this mean for you? First, OutSystems is globally recognised as one of the leading low code platforms on the market. Working with developers for more than 20 years, it has a sound track record of delivering high quality solutions. ISB Global has a team of highly experienced OutSystems developers – they know what works well, and what doesn’t. We’ve chosen to work with OutSystems because we know it has the capability and flexibility we need to develop agile, scalable applications that help organisations perform at a higher level. The main benefits that this partnership between OutSystems & ISB Global provides are: Business innovation and application modernisation – because low code software development is faster, we can devote the right amount of time to experimenting, collaborating and iterating. This helps us to develop smarter software that improves user experience and software performance.  Process automation –  low code is a great solution for organisations that want to automate processes to gain efficiencies. OutSystems has easy-to-use visual workflow tools, and these allow us to set up automation for repetitive processes quickly and easily.   Development lifecycle support – OutSystems has been designed to support the entire development process, from initial strategy to version control. This results in smooth project management, more manageable project timescales and the ability to maintain the software after initial release.   Standardised system architecture – one of the things we love about being an OutSystems partner is the fact that the platform promotes best practices. The end result is consistent and maintainable application design and development. OutSystems’ support of non-proprietary technologies enables leveraging of existing technical infrastructure and integration. Security – this should be top of the list for any IT department or organisation investing in new technology. OutSystems prioritises the security and safety of the data held within it, through built-in features such as two-factor authentication, security controls, and data encryption, along with secure data transfer. Seamless integration – this is important across projects of all shapes and sizes. OutSystems has several out-of-the-box integrations, along with prebuilt tools that cater to multiple integration situations. This allows integrations to be rolled out faster, without extensive customised setup. If you think an OutSystems partner might be a good option for your next development project, contact us today to find out more about how we can work together. Contact us today to find out more. Recommended Posts​ How to choose a low code platform partner How to choose a low code platform partner Pritesh Pattni If you have a technology project or digital transformation programme, you are probably considering a low code solution. Low code offers a range… Read More What is low code technology? And why should you consider it? What is low code technology? And why should you consider it? Pritesh Pattni The demand for new and upgraded technology isn’t going anywhere. The human race continues to adopt new technologies to… Read More The OutSystems low code platform guide – an introduction The OutSystems low code platform guide – an introduction Pritesh Pattni If you’re considering using a low code solution for your next software project, you’ll want to know all about the various… Read More Where next? I’m an OutSystems Customer looking for Applications to accelerate my journey → I’m an OutSystems customer looking for patterns & features to accelerate my journey → I’m an OutSystems Customer using SAP and looking for an advanced integration engine → I’m an OutSystems customer and I need additional development support for my team →

The OutSystems low code platform guide – an introduction Pritesh Pattni If you’re considering using a low code solution for your next software project, you’ll want to know all about the various platforms and what they offer. Here, we’ll give an overview of the platform, why we’ve chosen to work with it, and how we use it. ISB Global is a proud OutSystems low code platform partner, using it on our own proprietary waste and recycling software solution as well as helping other organisations develop the applications they need to manage their processes more efficiently. What is OutSystems? Founded in 2001, OutSystems is one of the leading low code platforms. Businesses around the world use OutSystems to develop, digitise and automate processes, with minimal coding required.  Outsystems has more than 400,000 community members, around 350 partners, and customers in almost 90 countries. Why is OutSystems so successful? Founder and CEO, Paulo Rosado, says it’s because the company hasn’t changed its original vision – to enable every company to innovate through the power of software. With around 1500 employees, the company is constantly striving to offer developers and their customers the very best low code experience, allowing them to be innovative and creative without having to spend hundreds of hours hand coding. OutSystems describes its platform as ‘high performance low code’. It says: “This is the low code that enables you to develop serious applications with serious productivity fast – the kind that eliminates waste and overhead so professional developers can get on with the creative business of designing and deploying uniqueness.” Learn the benefits of Low Code vs. Traditional Development Why did we choose OutSystems? Low code platform choices are many and varied. Many of the biggest names in IT and software offer a low code solution – and they are among many more dedicated low code offerings. So, with all this market choice, why did we choose OutSystems? ISB Global’s founder and CEO, Chris Williams says: “OutSystems is an advanced application platform designed to accelerate the development of software applications. It does this while delivering unrivalled levels of flexibility and efficiency. For ISB Global, this means we are able to develop and manage software in a faster, more efficient and cost-effective way. And these benefits can be passed on to our customers in the form of better service at a lower price.” OutSystems is one of three partners that we use for our flagship software, Waste & Recycling One. Alongside global technology leaders SAP and Amazon Web Services, OutSystems gives us an easy-to-use, easy-to-maintain, flexible way to build software for complex use cases.  Being an OutSystems Partner demonstrates that we have high levels of expertise and competence across the platform, and it also gives us access to the exclusive tools and resources that can help us to build successful projects with our clients. We also collaborate with other OutSystems low code platform partners, giving us access to a wide pool of creativity and innovation, contributing to our continual learning and development and allowing us to share our own expertise across the community.  To learn more about how OutSystems works and its benefits, take a look at the OutSystems low code platform website, where there’s a library of useful articles and information to get you started on your low code journey. If you’d like to find out more about how OutSystems low code could help deliver your project faster, with reduced costs and a quicker route to market, why not contact us for a chat today?  Or sign up for a free demo of the OutSystems platform in action. Recommended Posts​ How to choose a low code platform partner How to choose a low code platform partner Pritesh Pattni If you have a technology project or digital transformation programme, you are probably considering a low code solution. Low code offers a range… Read More What is low code technology? And why should you consider it? What is low code technology? And why should you consider it? Pritesh Pattni The demand for new and upgraded technology isn’t going anywhere. The human race continues to adopt new technologies to… Read More What does it mean to work with an OutSystems Partner? What does it mean to work with an OutSystems Partner? Pritesh Pattni What does it mean to work with an OutSystems partner? When you’re planning a software project, you want to look for a development… Read More Where next? I’m an OutSystems Customer looking for Applications to accelerate my journey → I’m an OutSystems customer looking for patterns & features to accelerate my journey → I’m an OutSystems Customer using SAP and looking for an advanced integration engine → I’m an OutSystems customer and I need additional development support for my team →

Fast, reliable low code: OutSystems Pritesh Pattni Why ISB Global builds its low code solutions in OutSystems You may have already decided that a low-code solution is for you. In all but the most complex development projects, you’re right – this is a lower-cost, faster and more effective way to build the application you need. So now, you need to research the various platforms that support quality low code. OutSystems will quickly become a familiar name once you’ve started looking – it’s often at the top of the developer-recommended lists, and in this article, we’ll tell you why. A quick bias disclaimer: We are an OutSystems partner, and we think it’s a powerful platform. We’ve built our own commercial solutions using it – so we’re happy to put our money where our mouth is. What is Outsystems Low Code?  Over the past decade there has been a low-code revolution. Like most other low code solutions out there, OutSystems offers developers a library of code templates, modules and connectors to act as building blocks for the apps and software they want to build. This enables faster time to launch because everything does not need to be developed from scratch. But to better understand why OutSystems is a leader in this market requires a look back at the company’s history.  Introducing OutSystems OutSystems was founded around 20 years ago – so it’s got great market presence and brand awareness. Founder Paulo Rosado started the company because he could see that, not so far in the future, businesses would want to build their software in a different way – a way that was faster, easier and more efficient. As mobile technology has become the way most people run their lives, Rosado’s vision has been justified – once the only company to offer low code, OutSystems started a trend that was adopted by some of the biggest names in the software industry. “While software development used to be done by some elites about 10 or 15 years ago, today every company needs to build their own software,” Rosado told the CUBE Conversation video podcast. “It’s just too much — you need that speed and you don’t have enough talent. More than 65% of new software that’s going to be built in the next three to five years is going to be done with a no-code or low-code platform.” Developing the proof Software developers aren’t traditionally easy to please. They know how good software development works – from initial design to ongoing maintenance – and so when they evaluate low code platforms, they want something that reflects the thought and effort they would put into hand coding, and offers them the flexibility, integration and scalability they know their clients need. Reviews from developers are overwhelmingly positive. Like us, they love working with an intuitive platform that understands they already have skills, and replicates many of the approaches they would take with traditional programming. Apps built using OutSystems have streamlined negotiations in the renewables energy space in Australia, improved a major construction firm’s operations by replacing a packaged ERP and CRM system, speeded up innovation for a Malaysian government agency and delivered an AI-powered claims management solution for Ricoh. So OutSystems can definitely handle complex requirements, and experienced developers like ours love that. Why we low code with OutSystems OutSystems’ low code offering provides a wide range of benefits to a development team like ours, which embraces low code for its extensive features and the clear value it brings to our clients. These include: A huge code library – running into the thousands – of prebuilt templates, connectors and modules. This, alongside other features, allows us to build any type of application, from rebuilding an internal spreadsheet process to producing a complex customer-facing app. A focus on innovation – digital companies can’t afford to stand still. OutSystems works with its partner communities and its internal teams to make sure the platform is always innovative, offering more options and features to help developers build better. A core focus on security and safety – no developer forgets the importance of data and application security. OutSystems focuses on high quality architecture that gives confidence to developers, customers and end users. The company’s security-by-design approach sets it apart from many other platforms. Add to this the fact that applications can be designed, built, tested and released in a fraction of the time of traditional hand coding, and you can see why organisations are increasingly moving towards high-quality low-code. OutSystems is powerful, innovative and highly functional.  Why not find out how it can support your project by contacting us today? Learn more about ISB Smart Solutions in our Overview Brochure. Recommended Posts​ How to choose a low code platform partner How to choose a low code platform partner Pritesh Pattni If you have a technology project or digital transformation programme, you are probably considering a low code solution. Low code offers a range… Read More What is low code technology? And why should you consider it? What is low code technology? And why should you consider it? Pritesh Pattni The demand for new and upgraded technology isn’t going anywhere. The human race continues to adopt new technologies to… Read More What does it mean to work with an OutSystems Partner? What does it mean to work with an OutSystems Partner? Pritesh Pattni What does it mean to work with an OutSystems partner? When you’re planning a software project, you want to look for a development… Read More Where next? I’m an OutSystems Customer looking for Applications to accelerate my journey → I’m an OutSystems customer looking for patterns & features to accelerate my journey → I’m an OutSystems Customer using SAP and looking for an advanced integration engine → I’m an OutSystems customer and I need additional development support for my team →

Why You Should Use OutSystems to Extend Your SAP System Chris Williams We often talk to SAP customers, partners, and consultants who are worried that OutSystems competes with SAP. But the exact opposite is the case. OutSystems is a complementary tool that you can leverage to extract more value from your SAP platform with less effort. Table of contents: Built-In Flexibility and Integration SAP and OutSystems in Practice Keeping Data in Sync Every business needs to keep up with changing market conditions and new innovations. You need to stay competitive and focused – particularly in tough economic circumstances. From industrial or governmental regulation to global market forces, there are always pressures on your business to be leaner, stronger, and more efficient. To meet these demands, organizations must be flexible – all while maintaining standards in enterprise governance, financial reporting practices, corporate reporting and auditability for stakeholders. And so you need a reliable system that is working with you, not against you. From our perspective, the combination of SAP S4HANA best practice and OutSystems low-code gives you the best of both worlds. Or as defined by Gartner: SAP S4HANA is a world-class “system of record” and OutSystems allows the development of apps, which reflect the “system of differentiation and innovation”. Built-In Flexibility and Integration Why do we think this? Because both software platforms come with best practices, and can work together to give you a more rounded, agile solution — built for purpose, but ready for change. SAP is the original modern-day ERP. It boasts best practices for financial management, including procure to pay, order to cash and master data governance, to name a few. Years of innovation from SAP across all industries allows projects to focus on implementing best practices for budgeting, accounting processes, managing accounting and corporate reporting. Using the SAP configuration system allows customization, setting different business rules within business processes. This in turn allows businesses to implement best business practices in a short time. Organizations benefit from the experience of other users, and the continual development that’s part of the way SAP delivers its product. So, the obvious question is, if SAP is so great, why do you need OutSystems? Simply put, the OutSystems low-code platform delivers additional, ongoing innovation that helps your organization to become more competitive. It allows businesses to rapidly build and test new ideas and business processes without impacting the backbone of the business model. SAP integration with OutSystems is made easy with SAP’s well-defined integration models, processes and structures in SAP BTP. And OutSystems has the ability to orchestrate new business processes with multiple integrations easily – and often multiple applications – through the OutSystems Service Studio. To provide a user with the right information, right level of security to data, system processes for their job role, and to ensure auditable document flow without having to jump between multiple systems is why SAP and OutSystems compliment each other. SAP and OutSystems in Practice When we were designing our waste and recycling solution, Waste & Recycling One, we wanted a loosely-coupled application integration. Our aim was for bi-directional integration of both master data and transactional data. It made sense to use an industry-leading ERP platform – SAP – for the core finance, order to cash and procure to pay systems of record and compliance. We then leveraged OutSystems to build the unique logistical business scenarios and processes that are relevant to the fast-changing waste and recycling industry. You can read the full case study here → This allowed us to build a system that can manage the sector’s compliance, governance and legislation requirements without affecting the core SAP processes. Keeping Data in Sync In this example, if we add a new business partner, the payment terms attributed are important to SAP and are managed there. The NAICS code is important to OutSystems. So we built bi-directional integration to keep the data in sync. When a new business partner service agreement is created, it starts in OutSystems. The partner data is automatically sent to SAP, so by the time the new contract is ready for billing, all the details are in SAP and up to date with the finance data. The order can then be sent to the cash processes and the contract invoice number goes back into OutSystems. It’s a simple but very effective setup. Keeping the data in sync is easy. SAP records changes to the business objects it processes and submits via BTP. OutSystems web application framework uses its API adapters framework to send and receive data during the business process. Importantly, both SAP and OutSystems have very complementary code management between environments. This makes changes, updates, and bugs easy to manage – something we’ll talk about in a separate blog. Find out more about how we can use OutSystems low-code to work alongside your SAP system and deliver even more efficiencies, streamlining your business for the future. Originally posted here: https://www.outsystems.com/blog/posts/extend-sap-system/ Recommended Posts​ How to choose a low code platform partner How to choose a low code platform partner Pritesh Pattni If you have a technology project or digital transformation programme, you are probably considering a low code solution. Low code offers a range… Read More What is low code technology? And why should you consider it? What is low code technology? And why should you consider it? Pritesh Pattni The demand for new and upgraded technology isn’t going anywhere. The human race continues to adopt new technologies to… Read More What does it mean to work with an OutSystems Partner? What does it mean to work with an OutSystems Partner? Pritesh Pattni What does it mean to work with an OutSystems partner? When you’re planning a software project, you want to look for a development… Read More Where next? I’m an OutSystems Customer looking for Applications to accelerate my journey → I’m an OutSystems customer looking for patterns & features to accelerate my journey → I’m an OutSystems Customer using SAP and looking for an advanced integration engine →