Case Study

SAP Mobile App

Harnessing the innovation of OutSystems to allow remote users to carry the power of SAP anywhere, anytime, on any device.


Faced with a decentralised user base, a complex SAP user interface and challenges with infrastructure, one facilities services company challenged ISB Global to take WR1 mobile; to reach 150 users across the UK and Ireland.

Many companies face similar challenges; which is why ISB set out to create a truly mobile solution, integrate it with SAP and make it available on a subscription basis as a software-as-a-service (SaaS) solution.


The architectural complexities of delivering a SaaS solution and the need to connect to multiple ERPs meant a traditional mobile development approach would have taken too much time resource to develop and deploy.

Utilising the OutSystems Platform the mobile application could be brought to market much faster – in a matter of weeks rather than months, thanks to OutSystems’ off-the shelf SAP integration and multi-tenancy capabilities.


With tight integration to SAP, it provides field employees the ability to record and monitor customer service requests via mobile and web devices. Its intuitive and easy to use interface increases staff efficiency and reduces training needs.

It is a 100% SAP integrated cloud solution that renders only the data needed to complete a job as efficiently as possible, guiding users through the process.

Carry the power of SAP in your pocket.

smartworld on tablet

Real-time integration with on-premises ERPs.

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