The Challenge
Traditional systems handle logistics as a sequential process, scheduling routes first and passing them on for execution.
This disconnect is the root cause for many operational problems. Why ? Because in the real world, scheduling and execution are closely linked and interdependent.
A few scenarios: a job (collection or delivery) couldn't be executed, the scheduling team needs to know asap, understand why (incl pictures and reason codes) and if needed reschedule on the fly.
Or a truck breaks down and half of the jobs need to be rescheduled to (multiple) drivers who are on the road.
Or maybe you get an urgent but lucrative order from a new customer, and you want to dispatch it to the nearest truck ?
How are you managing this with your current systems ?