ISB Smart Solutions
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Consulting Services
ISB are software solution and business advisory experts in Financial Services, Waste Management, Recycling, New Energy, Oil, Gas & Supply Chain industries.

Understanding comprehensive business processes in these industry sectors demonstrates our leadership by improving, optimising and streamlining our customers’ businesses, thereby delivering competitive advantage, operational efficiency and sustainable solutions.

We are delivering projects in partnership with our customer. ISB project delivery and implementation methodology includes using either ASAP, Prince 2, Waterfall, Agile or a combination depending on the customer requirements and the solution required.
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Software Development Services
ISB Global has a specialist team of software developers, who create and maintain our applications and the frameworks which control the product release lifecycle.

The team follow Agile Development methodologies to design and deploy innovative software, providing timely and accurate solutions to business challenges, enabling our clients to establish competitive advantage by serving their customers efficiently, with the most appropriate technology.

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Training and Support
Training and Support are key elements of our Project Delivery Methodology and critical to ensure the success of the initial project as well as the on-going use of the application. All customers who purchase software from ISB benefit from our Support and Maintenance plan.

Support & Maintenance

ISB Global provide a comprehensive support package ensuring customers’ successful operation on our software. Through our support desk tool, customers can raise, manage and track tickets. 

Training

Training is delivered through a “train the trainer” approach, using a range of methods to suit the customer, including traditional classroom training, online e-learning and specifically tailored documentation. This enables all our customers to become self-sufficient in the day-to-day use of their software, lowering support costs, and ensuring that knowledge of the application suite and process is transferred effectively.
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